Service terms

Independent service provider

Le Travel provides paid assistance with Vietnam visa and travel services. We are not a government authority. You can apply directly through the official Vietnam e-visa portal.

Enquiries and confirmation

Submitting a form is a request for assistance. It is not confirmation of a visa, reservation or service booking. Confirm the scope, eligibility, total charges, expected timing and payment arrangements with our team before proceeding.

Fees and changes

Request a breakdown of Le Travel service charges, government charges and third-party costs. Ask for the applicable cancellation and refund terms before paying; these depend on the service and booking arrangements.

Visa decisions and travel

Visa approvals and permission to enter Vietnam are decided by the competent authorities. Processing times are estimates and may change. Provide accurate information, check all issued documents, and confirm entry conditions before travelling.

Contact us

If your dates or circumstances change, contact contact@letravel.company promptly so we can review available options.